Technical Tools and Resources The representatives in our Tech Support and Customer Care Departments are experts in their field and ready to help. Customer Care means expertise from field integrators and product experts, who understand that an installation may require knowledge beyond ASSA ABLOY products. Our technicians can help configure complete access control solutions regardless of brand. Upon request, in a timely manner, and 100% free of charge, we are happy to supply you with the tools necessary to complete any installation. From locking products, to access control accessories and the products that power them, consider this your one-stop source for products, sales assistance and technical support.